Privacy Policy

Effective Date: 1 August 2025

This Privacy Policy explains how Orchard Financial Marketing (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, interact with our services, or contact us.


Topics

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • Cookies and how we use them

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authority


1. What data do we collect?

We collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Business details

  • Any information you choose to provide in forms or communications

We may also collect:

  • Payment information (credit card details, bank details) if you purchase services

  • Non-identifiable data such as browser type, device information, pages visited, and IP address (via cookies and analytics tools)


2. How do we collect your data?

You provide us with most of the data we collect when you:

  • Fill out a contact or subscription form

  • Schedule an appointment

  • Register for an event

  • Pay for our services

  • Interact with us via social media

  • Complete surveys or feedback forms

We also collect data automatically when you:

  • Visit our website (through cookies and analytics)

  • Open or interact with our emails

Third-party integrations (such as Google Analytics, Meta/Facebook) may also provide us with data.


3. How will we use your data?

We use your data to:

  • Deliver and improve our services

  • Respond to your enquiries

  • Send you event or appointment reminders

  • Process payments securely

  • Provide marketing content (if you’ve consented)

  • Analyse website performance and user engagement

  • Comply with legal obligations

When processing payments, we may use trusted third-party payment processors. These providers comply with strict security standards.


4. How do we store your data?

We store your data securely using encrypted systems and password protection. Access is limited to authorised personnel only.

Unless requested otherwise, we retain personal and business information for as long as necessary for the purposes described in this policy or as required by law.


5. Marketing

We may send you information about our services and resources that we think you’ll find valuable.

If you have consented to receive marketing, you can opt out at any time by:

We do not sell your personal information to third parties.


6. What are your data protection rights?

Under the NZ Privacy Act 2020 and, where applicable, GDPR, you have the right to:

  • Access – Request copies of your personal data.

  • Rectification – Correct any inaccurate or incomplete information.

  • Erasure – Request deletion of your personal data under certain conditions.

  • Restrict Processing – Ask us to limit how we use your data.

  • Object to Processing – Object to our processing of your data.

  • Data Portability – Request that we transfer your data to another organisation or to you.

We will respond to requests within one month.
To exercise any of these rights, contact us at:
Email: info@orchardfinancialmarketing.com


7. Cookies and how we use them

Cookies are small text files placed on your device to collect standard internet log and behaviour information. When you visit our website, we may collect information automatically through cookies.

How do we use cookies?

  • To improve your browsing experience

  • To keep you signed in (if applicable)

  • To understand how you use our website

  • For advertising and retargeting purposes

Types of cookies we use:

  • Functional cookies – Remember preferences and improve usability.

  • Analytics cookies – Track site usage to improve performance.

  • Advertising cookies – Used for personalised ads and retargeting.

How to manage cookies:
You can set your browser not to accept cookies. Visit allaboutcookies.org for instructions.


8. Privacy policies of other websites

Our website may link to other websites. This policy applies only to our site, so we encourage you to read other sites’ privacy policies.


9. Changes to this policy

We keep our privacy policy under regular review and update it as needed. Changes will be posted on this page with a new effective date.


10. How to contact us

If you have questions about this policy or the data we hold about you, contact us at:
Email: info@orchardfinancialmarketing.com
Location: Auckland, New Zealand


11. How to contact the appropriate authority

If you are not satisfied with our response, you can contact:
Office of the Privacy Commissioner
Website: www.privacy.org.nz

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